Amy Lacy Online

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Amy Lacy Online

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The people who are crazy enough to think they can change the world are the ones who do.


Steve Jobs

Résumé

Download a PDF of my résumé here.

EXPERIENCE

Web Marketing Manager

Rivet Web Marketing (Richardson, TX) | 2024 – Present


Direct advanced search strategy and technical infrastructure, blending rigorous data analysis with a sharp focus on brand voice. Manage comprehensive SEO, GEO, AEO, and performance marketing programs for 60 diverse accounts. Utilize deep search intent mapping and algorithmic analysis to craft high-performing campaigns, specializing in translating complex data infrastructures into actionable visibility strategies that align modern machine-learning optimization with each client's unique narrative.

Marketing & Design Professional

Freelance & Consultancy (Dallas, TX & New York, NY) | 1995 – Present


Conceptualize, design, and produce high-impact brand collateral, comprehensive marketing plans, communication tools, and large-scale promotional events.
Select Client Portfolio: Atlantic Theater Company (NYC); The Texas Voices, Lake Highlands School of Music, Bishop Arts Theatre Center, Crow Collection of Asian Art, Meadows Museum, Dallas Museum of Art (Arts & Letters Live), The Dallas Theater Center Guild, The Improv Comedy Club, VisitDallas, and Second Thought Theatre.

Assistant Marketing Director

Dallas Pets Alive! (Dallas, TX) | 2023 – 2024


Evaluated organizational needs alongside the Marketing Director to spearhead innovative communication and marketing strategies, methodologies, and growth goals. Served as Senior Graphic Designer, safeguarding brand integrity while managing and mentoring a team of junior designers.

Director of Publications

Dallas Theater Center (Dallas, TX) | 2000 – 2021


Collaborated with Artistic, Managing, and Development Directors to define overarching organizational strategy. Directed the digital media managers, web development team, and communications content creators to design all brand collateral, executing highly successful audience renewal, retention, and acquisition campaigns across all departments.

Graphic Artist

Virginia Stage Company (Norfolk, VA) | 2007 – 2010


Conceptualized and executed the design and production of all core brand collateral, working in close alignment with Managing, Development, Education, and Marketing Directors to ensure cohesive visual storytelling.

NOTABLE ACCOMplishments

Rivet Web Marketing (RWM)

  • Revenue Growth: Developed and deployed the Client Engagement Tactics (CET) program across the agency's portfolio, generating over $75,000 in new client revenue in year one alongside sustained retainer growth.
  • Pioneering Generative Strategy & Reporting: Directed the operational shift from traditional search engine management to cutting-edge Generative and Answer Engine Optimization (GEO/AEO), modernizing the technical SEO footprint and engineering customized, multi-platform performance dashboards for approximately 60 clients to capture and accurately report zero-click and AI-driven search metrics.
  • End-to-End Corporate Event Production: Retained to market, design, and execute a premier national conference for a corporate association. Directed all venue logistics, vendor relations, sponsorship tables, and media crews while presenting directly to the Board of Directors. Spearheaded the complete marketing campaign—including all promotional email flows and social campaigns—and produced 100% of the creative branding and asset collateral down to individual attendee logistics. Driving a 10% increase in total participation (including 20 new attendees) while bringing the production in 25% under budget.
  • Multi-channel Content Framework: Designed and deployed a proprietary multi-channel content distribution model that syndicates keyword-driven on-site articles into targeted email marketing campaigns and optimized social/local platforms (LinkedIn, Google Business Profile). Formatted this framework into a dynamic homepage card-based directory featuring the latest three publications, backed by a comprehensive resource library landing page, extending asset lifespans and driving a 15%+ increase in post-launch click-through volume.
  • Audience Engagement: Engineered high-performing email marketing campaigns that optimized subscriber lifecycle behavior, driving a 12% increase in open rates over a six-month period and a 42% surge in overall list engagementwithin eight months.
  • Data Storytelling & Cost Optimization: Transitioned core client reporting from SEMrush to AgencyAnalytics. Spearheaded full team onboarding and engineered custom dashboard templates that replaced static PDFs with interactive reports—expanding client insights while reducing platform costs by 45%.
  • Local Search Optimization & Stack Migration: Streamlined agency operations and localized visibility by migrating the entire client portfolio from SEMrush, BrightLocal, and Yext over to Synup for directory management—boosting aggregate client local search visibility and engagement by over 20%.
  • Operational Efficiency: Created the proprietary Tactical Brief format to streamline internal client reporting, significantly reducing team preparation time and highlighting actionable insights.
  • Full-Site Architecture: Built and implemented comprehensive content matrices for full-site builds, seamlessly integrating page copy, SEO keyword strategy, schema markup, and advanced voice-search optimization.
  • Campaign Excellence: Designed and launched fully optimized PPC campaigns encompassing strategic keyword mapping, custom creative asset generation, tracking architecture, and continuous performance reviews.
  • Advanced Analytics: Directed agency-wide Google Analytics 4 and Google Tag Manager implementations, deploying advanced custom event tracking and robust tag architecture.
  • Vendor Negotiations: Renegotiated corporate software licensing terms, saving the agency 30.5% on essential Adobe Creative Cloud tools.

Dallas Theater Center (DTC)

  • End-to-End Subscription Campaign Orchestration: Spearheaded the multi-channel marketing, data segmentation, and artistic execution for all annual subscription campaigns over a 22-year tenure. Directed a sophisticated lifecycle strategy encompassing dynamic campaign pricing structures and multi-tiered direct mail timelines. Engineered advanced database segmentation within ticketing software across single-ticket, partial, and full subscriber portfolios integrated with philanthropic donor tiers—managing 12 to 24 highly targeted audience segments per season. Designed 100% of the creative visual branding and copywriting for all seasonal productions, managed full-scale media buys (print, radio, television), and engineered innovative community-centric acquisition initiatives like "Neighborhood Nights" to drive high-yield subscription growth.
  • Departmental Leadership: Founded the corporate Publications Department and scaled operations to Director-level status, steering organizational growth strategy in direct alignment with Artistic and Managing Directors.
  • Digital Transformation: Led five major website redesigns and three complex hosting migrations, culminating in an 80% reduction in annual hosting costs and driving traffic past 100K unique visitors.
  • Inaugural Google Grant Acquisition: Successfully secured and managed DTC’s first-ever Google Ad Grant, acquiring $10,000 monthly ($120,000 annually) in recurring advertising funding and maintaining compliant, high-yield search campaigns for six consecutive years.
  • Sustainability & Savings: Designed and launched a pioneering hybrid print/digital program model—the first of its kind among LORT theaters—which saved $35,000 annually and cut the department's carbon footprint by 90%.
  • High-Profile Production: Produced a year-long 50th Anniversary celebration, curating an exclusive costume exhibition at Neiman Marcus, directing a legacy tribute video series, and publishing Staged Right, the company’s first-ever coffee table book.
  • Educational Sector Growth: Spearheaded targeted marketing initiatives for DTC’s Education department, surpassing revenue targets by 20% and tripling youth enrollment in the class-to-stage pipeline.
  • Record-Breaking Box Office: Acted as a key strategic leader for revenue-shattering marketing campaigns for Cabaret, Giant, and Les Misérables, consistently exceeding sales projections by hundreds of thousands of dollars.
  • Systems Integration: Co-led the technical deployment of Tessitura, TNEW, and InstantEncore ticketing and patron engagement platforms.

SKILLS & TOOLSET

Data & Discovery

Creative & Innovation

Creative & Innovation

  • SEO, GEO & AEO: Semrush, Ahrefs, Moz, Screaming Frog, SpyFu, Yoast, RankMath
  • Analytics & Performance: Google Analytics , Google Tag Manager, Google Search Console, AgencyAnalytics, Semrush

Creative & Innovation

Creative & Innovation

Creative & Innovation

  • Graphic Design & UI/UX: Adobe Creative Cloud (InDesign, Illustrator, Photoshop, Acrobat, Express, XD), Canva
  • AI Collaboration & Ideation: ChatGPT, Gemini, NotebookLM, Perplexity, Adobe Firefly

Web & Architecture

Creative & Innovation

Digital Distribution

  • Web Design & CMS: WordPress (Divi, Elementor, Gravity Forms), GoDaddy Website Builder
  • Project & Team Operations: Google Workspace, Microsoft Office, Apple iWork, Smartsheet, Basecamp, Trello, Slack, Zoom, Clockify, LastPass, Dropbox

Digital Distribution

Enterprise Infrastructure

Digital Distribution

  • Paid Campaigns & Retail: Google Ads, LinkedIn PPC, Google Merchant Center
  • Local SEO & Directory Scale: Synup, BrightLocal, Yext, Google Business Profile

Social & Communication

Enterprise Infrastructure

Enterprise Infrastructure

  • Social Media Management: Hootsuite, Linktree, Facebook, Instagram, LinkedIn, X, YouTube, Vimeo, SoundCloud
  • Email Marketing & Automation: ConstantContact, MailChimp, MailerLite

Enterprise Infrastructure

Enterprise Infrastructure

Enterprise Infrastructure

  • CRM & Ticketing Architecture: Tessitura, TNEW, Salesforce, Prospect2, InstantEncore

Download a PDF of my résumé here.

Please reach out to sisdisco@gmail.com to request references.


Glen Oaks HOA, board member

Dallas Pets Alive!, Associate Director of Marketing, web and SEO support 

Dallas Theater Center Guild, event and operational support

The Grey Muzzle Organization, grant review committee
North Texas Food Bank, campaign and warehouse support

The Stewpot, operational support


CREATIVE Portfolio

Digital Art

Photo & Video Shoots

Digital Art

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Print

Photo & Video Shoots

Digital Art

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Photo & Video Shoots

Photo & Video Shoots

Photo & Video Shoots

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